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Professional Experience

• “SE Bordnetze SRL”, Orhei, Moldova
  Officer Quality Assurance Incoming Goods
  October 2024–present

  • Monitoring suppliers and tracking their performance.
  • Coordinate with suppliers to resolve quality issues and discrepancies.
  • Identifying and reporting issues and claims, resolving them directly with suppliers.
  • Quarantine defective materials to prevent them from entering production.
  • Coordinate with suppliers for replacement, rework, or disposal of rejected goods.
  • Creating and implementing procedures and training colleagues.

• “ORANGE Systems IT” Chisinau, Moldova
  November 2023–September 2024

  • Managing and processing customer orders.
  • Ensuring the accurate recording and processing of transactions and order details.
  • Updating and maintaining customer records and information in the company's database.
  • Ensuring that data is accurate and confidential.
  • Adhering to industry policies, procedures, and regulations.
  • Handling sensitive customer information in accordance with data protection laws and company guidelines.
  • Prioritizing and managing multiple customer interactions and tasks efficiently.
  • Ensuring that all customer requests and issues are followed up and resolved in a timely manner.

• “Employment Outsourcing Solutions”, Beijing, China
  TEMU - site translator
  April 2023–November 2023

  • Translating website text from English to Romanian while preserving the original meaning and context.
  • Ensuring that translations are accurate, with no grammatical errors or typographical mistakes.
  • Adapting content to align with the cultural norms and preferences of the target audience.
  • Translating and updating new content as it is added to the site, keeping translations up-to-date with any changes.
  • Collaborating with web developers, content creators, and marketing teams to ensure the consistency and effectiveness of translations.
  • Using translation memory tools and glossaries to maintain consistent terminology throughout the website.

• “Safe Logistics SRL”, Chisinau, Moldova
  Office Manager
  February 2023–April 2023

  • Supervising business operations.
  • Hiring, training, motivating, and instructing employees to provide attentive and efficient customer service, evaluating employee performance, and providing constructive feedback and training opportunities.
  • Resolving conflicts or complaints from customers and employees.
  • Analyzing information and processes and developing more efficient or effective processes and strategies.
  • Setting and achieving business and profit goals.
  • Generating reports and presenting information to senior managers or other stakeholders.

• “SE Bordnetze SRL”, Orhei, Moldova
  Supplier Quality Assurance
  September 2022–January 2023

  • Monitoring suppliers and tracking their performance.
  • Reviewing documentation related to raw materials and issuing raw materials.
  • Identifying and reporting issues, resolving them directly with suppliers.
  • Collaborating with the supply chain to ensure that quality standards are met.
  • Creating and implementing procedures and training colleagues.

• “Russian Bridge”, Guangzhou, China
  Marketing Manager
  May 2017 – May 2019

  • Developing and implementing marketing strategies and campaigns.
  • Analyzing market trends and customer needs.
  • Coordinating with other departments and external partners.
  • Generating new business opportunities and leads.
  • Establishing strategic relationships and partnerships with key industry players, agencies, and suppliers.

• Freelance (Part-Time), Guangzhou, China
  English Language Teacher
  May 2017 – May 2019

  • Organizing private lessons.
  • Preparing materials and activities.
  • Assigning homework and engaging exercises.

• SAYAMA Travel Group Co., Ltd. Pattaya, Chon Buri, Thailand
  Sales Manager
  June 2012 – April 2017

  • Planning activities and allocating responsibilities to achieve the most efficient operational model.
  • Collaborating with external parties, such as suppliers, travel agencies, event/conference organizers, etc.
  • Creating innovative programs for visitors.
  • Maintaining statistical and financial records.
  • Providing assistance with travel-related issues that may arise.
  • Promoting and marketing the business.

• Consul Travel Agency - Antalya, Turkey
  Sales Manager
  June 2010–May 2012

  • Planning activities and allocating responsibilities to achieve the most efficient operational model.
  • Collaborating with external parties, such as suppliers, travel agencies, event/conference organizers, etc.
  • Creating innovative programs for visitors.
  • Maintaining statistical and financial records.
  • Providing assistance with travel-related issues that may arise.
  • Promoting and marketing the business.

Education

• USEM University, Chisinau, Moldova
  Bachelor of Science in Psychology
  September 2020 – June 2023

• Istanbul University, Istanbul, Turkey
  Bachelor of Science in Management
  September 2008 – June 2012

• TOMER (language school), Istanbul, Turkey
  Turkish language
  September 2007 – June 2008

• Moldo – Turkish High School, Chisinau, Moldova
  General Education
  September 2002-June 2007

• “Aleccu-Russo” lyceum, Orhei, Moldova
  September 1995 – June 2002

Personal Skills

• Professional motivation; Punctuality; Responsibility; Initiative; Positivity; Problem-solving; Leadership; Coordination and Organization. Project management, Management, Team management, Critical thinking, Communication, Process improvement
• Ability to turn a satisfied customer into a loyal customer.

Languages Spoken

• Romanian (native)
• Russian (native)
• English (fluent)
• Turkish (intermediate)

Hobbies and Interests

• Soccer, Table tennis, Reading, Camping.