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About Me

Dedicated and focused on client satisfaction, I aim to deliver solutions that exceed the expectations of both individual and corporate clients. As a diligent and committed professional, I actively seek challenging opportunities that test my abilities, resolve intricate challenges, and teach me new strategies to ensure efficient and successful outcomes in every aspect of my work.

Work Experience

Shop Assistant

Adrenaline Sports & Cycles
City: NewCastle West | Country: Ireland
[01/02/2022 – 01/05/2022]

• Provided customer support and assistance
• Managed and updated the online store, including product listings and promotion using Shopify
• Conducted regular stock checks to maintain accurate inventory records

Office Receptionist

TFI Local Link
City: NewCastle West | Country: Ireland
[13/05/2024 – 20/12/2024]

• Managed customer service operations, addressing inquiries, resolving complaints, and ensuring a positive experience for passengers
• Handled customer feedback and implemented improvements to enhance service quality and satisfaction
• Maintained compliance with regulatory standards and requirements for vehicle safety, cleanliness, and maintenance
• Developed and implemented a training program for drivers using Moodle, covering topics such as safety protocols, customer service, and route navigation
• Designed interactive and engaging training modules, incorporating multimedia elements and assessments to reinforce learning objectives
• Demonstrated strong organizational skills, attention to detail, and ability to multitask effectively in a fast-paced environment

Driver Helper and Warehouse Operator

AllStar
City: NewCastle West | Country: Ireland
[11/07/2023 – 05/11/2023]

• Assisted drivers with loading and unloading goods, ensuring safe handling and secure transportation of items
• Verified inventory against shipping manifests to ensure accuracy and completeness of deliveries
• Provided support to drivers during deliveries, navigating routes, and communicating with customers as needed
• Helped resolve delivery discrepancies or issues encountered during transportation, ensuring customer satisfaction
• Utilized warehouse equipment such as pallet jacks and hand trucks to move and transport materials safely and efficiently
• Operated and maintained warehouse machinery and equipment in accordance with safety guidelines and manufacturer instructions
• Assisted with general warehouse duties, such as organizing inventory, labeling shelves, and preparing shipments for dispatch

Education and Training

University
Technological University of the Shannon
City: Limerick | Country: Ireland

Language Skills

• Mother tongue(s): Romanian, Russian

• Other language(s): English

  • Listening: C1
  • Reading: C1
  • Writing: C1
  • Spoken Production: C1
  • Spoken Interaction: C1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user